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Generator services

Generator ATS and changeover systems

Changeover equipment transfers a load between its normal supply and a generator. EMPS investigates manual-changeover and automatic transfer switch (ATS) faults and reviews new or replacement transfer arrangements.

Manual and automatic transfer

A manual changeover requires an operator to select the supply. An automatic system detects supply conditions and coordinates starting and transfer through compatible controls. A standard changeover must prevent unintended parallel connection or backfeeding between supplies.

Automatic-start and transfer faults

A generator may start correctly but fail to supply the building if the transfer system is not operating. Diagnosis can include supply sensing, start signals, controller settings, interlocks, contactor or breaker operation, wiring and feedback signals.

Transfer and return-to-mains testing

Functional testing checks the required start, transfer, return and shutdown sequence. Timers, voltage and frequency limits must be appropriate for the equipment. Testing may interrupt the load and must be coordinated with the site operator.

Ratings and installation compatibility

A replacement ATS must suit the current rating, fault level, supply configuration and control arrangement. Earthing and neutral switching require attention to the installation design. Automatic start is only possible where the generator supports the required control interface.

What to expect

Details for a changeover enquiry

The checks and work required depend on the generator model, its condition and the installation. We agree the work with you before proceeding.

  • Manual or automatic transfer arrangement
  • Generator and controller model
  • ATS, changeover or distribution-board details
  • What happens during loss and restoration of mains
  • Circuits supplied and critical-load restrictions
  • Alarm messages and recent electrical changes
Project photographs

Project photographs

Photographs for this service will be added when suitable EMPS project images are available.

Service questions

Frequently asked questions

Why does the generator run but the building has no power?

Possible causes include a transfer fault, protection trip, incorrect sensing or loss of generator output. The generator and transfer system need checking before a component is blamed.

Can any generator be connected to an ATS?

Not necessarily. Automatic starting requires a compatible generator controller, and the transfer equipment must match the electrical installation and load. These points must be checked before conversion.

Will changeover testing interrupt the power?

It may. Standard open-transition transfer briefly disconnects the load while changing supplies. The test sequence and any alternative power requirements must be agreed in advance.

Need help with generator changeover and ats?

Send your location, generator details and service requirements to request a quotation.