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Generator services

Generator synchronisation and parallel operation

Generator synchronisation is required before an AC generator is connected in parallel with another live source. EMPS reviews synchronisation and parallel-system requirements for commercial and industrial installations.

Define the operating arrangement

A system may need generators to share load, add capacity in stages or transfer between sources. The intended operating modes and single-line diagram establish the starting point. Paralleling with the utility supply also requires the relevant supply-authority approvals and protection requirements.

Synchronising conditions

Voltage, frequency, phase sequence and phase angle must be within the required limits before the closing device operates. Suitable sensing, synchronising controls and interlocks are essential. Synchronisation is not the same as transferring a load between isolated sources.

Load sharing and protection

After connection, compatible governor and excitation controls are needed to manage active and reactive load sharing. Breakers, protection settings and communications must be coordinated with the installation design. Equipment compatibility cannot be assumed from generator size alone.

Assessment and commissioning

Provide drawings, controller details and the intended operating sequence. Testing must be planned around site operations, switching procedures and the means of returning to a safe supply arrangement. Existing faults or undocumented modifications may require investigation before changes can be specified.

What to expect

Information for a synchronisation enquiry

The checks and work required depend on the generator model, its condition and the installation. We agree the work with you before proceeding.

  • Single-line diagram and operating modes
  • Generator, alternator and controller details for each unit
  • Whether operation involves other generators or the utility supply
  • Breaker, protection and communications information
  • Existing alarms or load-sharing problems
  • Permitted shutdown and commissioning windows
Project photographs

Project photographs

Photographs for this service will be added when suitable EMPS project images are available.

Service questions

Frequently asked questions

Can any two generators operate in parallel?

No. Generator characteristics, governors, excitation systems, controls, switching and protection must support the intended arrangement. Compatibility requires assessment.

Is load sharing the same as synchronisation?

No. Synchronisation matches the electrical conditions before connection. Load sharing controls how connected generators carry active and reactive demand after they are operating in parallel.

Can a generator operate in parallel with the mains?

Only with an appropriately designed and approved arrangement. Utility requirements, protection, operating limits and any export restrictions must be addressed before parallel operation is permitted.

Need help with generator synchronisation?

Send your location, generator details and service requirements to request a quotation.